Refund policy

Returns & Refunds

All Maple Defiant products are made to order specifically for you. Because of this, we do not accept returns or exchanges for change of mind, incorrect size selection, or buyer's remorse.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of receiving your order. Include your order number and clear photos showing the issue. If the claim is approved, we will arrange a replacement or refund at no additional cost to you.

Wrong size ordered

Please review the product sizing information carefully before ordering. We cannot offer a free replacement or refund when the size ordered by the customer is incorrect.

Lost packages

If your package appears to be lost in transit, please contact us as soon as possible so we can investigate the shipment.

Cancellations

Because orders are sent for production shortly after they are placed, we cannot guarantee that an order can be changed or cancelled once production has begun.

Nothing in this policy limits any rights or remedies you may have under applicable consumer protection laws.

To report a problem with your order, please contact Maple Defiant through the contact information provided on our website.